Khoros Social Media Management
SMM: Khoros Social Media Management combines powerful publishing and response tools for marketing and customer service. With Social Publishing, you can manage your entire social marketing strategy with a single tool that helps you publish the right content at the right time. You can collaborate effectively with your team, and monitor campaign effectiveness with a robust Analytics Engine. Social Response allows you to respond to inquiries and provide private, trusted customer care in real-time, regardless of channel.
In SMM courses powered by Khoros Training you can learn:
How to use all of the features and functionality of Social Publishing to create, manage, monitor, and report on your entire social publishing calendar across all your channels.
The complete Agent interface in Social Response through self-paced tutorials and interactive exercises.
All of the key steps in setting up and administering a Social Response environment through both innovative eLearning modules and highly interactive, live Instructor-led Training.