Community Configuration & Administration

Community Configuration & Administration

Summary

An introduction to the Khoros Community Platform from an administration perspective with a focus on the Admin Console and many of its key settings.

Description

This course introduces users to the Community Admin—the control center for configuring the primary settings and performing ongoing administration. Participants will learn the important concepts and settings that community managers most often consider as they set up and maintain a community. Through interactive lectures and hands-on exercises, students will get the opportunity to evaluate the importance and impact of different configuration and administration settings.

Duration

8 hours

Audience

Beginner/Intermediate Community Managers and Administrators

Prerequisites

None

Outline

Topics covered:

• Common settings for discussion styles, including Forums, Blogs, Ideas and the 

   Tribal Knowledge Base

• Community Structure and the rules for promulgation of settings

• Permissions and roles

• Ranks

• Studio features for Community Managers

• Moderator Tools

• Measurement through Metrics and Khoros Social Intelligence (LSI)

• Community Health Index (CHI)

• Accessing Help and Documentation

Upcoming Classes

No classes have been scheduled.

Public Training