Community Manager Certification Level II

Community Manager Certification Level II


An expanded discussion focused on achieving higher performance in growing and managing your community.


Are you one of the 500+ people who are Khoros Certified Community Managers? It's time to take it to the next level with Community Management Certification Level II. Community Manager Certification Level II prepares you to achieve higher performance in several areas critical for a successful community.

For each area, you’ll learn the key challenges faced, the tactics that separate success from failure, and the elements that make a program complete. Building on the foundation laid with Community Manager Certification Level I, this new course includes more data points, deeper case study examples, new reusable assets, and more opportunities to collaborate with fellow attendees.

If you register for both Community Manager Certification Level II and Level I (the eLearning prerequisite course for Level II) at the same time, you will automatically receive a 10% discount off of your order.


8 hours


The course is designed for community managers, executives or directors who manage them, or anyone who wants to gain a deeper understanding of the state of customer community management today. Those who successfully complete the course and exam will earn Khoros' Level II Certification in Community Management.


We strongly recommend you complete Community Management Certification Level I before attending this workshop.


Topics covered:

  • Growing community membership and participation
  • Developing and managing super users
  • Managing company participation
  • Driving business transformation

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