Lithium Social Media Management
Lithium Social Media Management combines powerful publishing and response tools for marketing and customer service. With Social Publishing, you can manage your entire social strategy with a single tool that helps you publish the right content at the right time, collaborate effectively with your team, and monitor campaign effectiveness with a robust Analytics Engine. Social Response allows you to respond to inquiries and provide private, trusted customer care in real-time, regardless of channel.
In SMM courses powered by Lithium Training you can learn:
All of the key steps for building and administering a successful Social Response environment
How to create, manage, and monitor your entire social publishing calendar across all your channels
The complete Agent interface in Social Response through self-paced tutorials and interactive exercises
How to create custom reports to measure team performance, audience engagement, and social media trends
Social Media Management Roles